Neuron is the leading shared e-scooter company in Australia and Canada, operating in over 27 cities internationally. Our mission is to partner with cities to connect people and places in a safe, convenient and fun way. Cities are our most important customers and our vision is to help them build a more prosperous and sustainable future through new ways of moving and connecting.
Neuron was founded in Singapore in 2016, we develop our own industry-leading e-scooters which are purpose-built for sharing and safety. We also set the industry standard for the technology that manages them. The company has launched an impressive range of world firsts, particularly when it comes to safety and sustainable operations.
The Role
Workshop Supervisor - is the leader of our warehouse team, monitoring the performance of our mechanics and the maintenance and repair of our Neuron N3 e-scooters. The Primary KPIs for the Warehouse Operations relate to the productivity of the mechanics (RTG/hour) and inventory accuracy levels. The ideal candidate has built and led a team before and is highly motivated to make Neuron a resounding success, both locally and nationally. Reporting to the City Operations Associate, a Workshop Supervisor may also have the opportunity to spearhead the growth and proactively contribute to other local or non-local launch initiatives.
What You’ll Do:
Develop and execute Neuron’s Warehouse Management strategy.
Ensure the Warehouse team performs quality control and basic maintenance on the electric scooters.
Ensure that the Warehouse team adheres to the Operations Standard Operating Procedures.
Perform basic administrative tasks, such as shift scheduling and manpower deployment and planning for the warehouse and stocktakes.
Train new e-scooter mechanics and conduct any refresher training as necessary.
Service and repair e-scooters.
Swap batteries and perform on-site maintenance of e-scooters, ensuring our high quality control measures are met at all times.
Train new e-scooter mechanics and conduct any refresher training as necessary.
Represent Neuron as a positive brand ambassador.
What You'll Need:
Prior experience in warehouse operations would be advantageous, particularly in the mobility, transit or supply-chain space.
Ability to service and repair e-scooters and/or e-bicycles, including comfort with lifting, carrying and manoeuvring 25-28 kg as needed.
A hands-on approach to leadership - our Workshop Supervisor will need to be comfortable “leading by example,” working alongside our mechanics.
A process-driven mentality, with experience defining best practice warehouse procedures.
Flexible work schedule with the ability to work occasional evenings and weekends as needed, especially during new location launch periods.
Excellent communication and people skills.
Ability to multi-task and keep up with a dynamic, fast-paced startup in a high-growth phase.
A keen curiosity in shared mobility and a growth mindset.
Our Values
Make It Happen
Drive to deliver results with the highest impact and be committed to follow through. Continuously optimise through collaboration to achieve the best collective outcomes.
Be Proactive
Take active steps and be the driver to improve things, for yourself, your team and the cities we serve. Relish the chance if this leads you outside your normal scope.
Trust Facts Over Opinions
Decisions should be evidence-based. Assess situations fairly, using reason and logic rather than unverified opinions wherever possible.
Stay Curious
Ask questions, challenge assumptions, learn from mistakes and be ready to leave behind what you thought you knew before.
Do More With Less
Both time and resources are finite. Balance your priorities and think strategically about how you can maximise your impact and the return on investment of your resources.
If you are passionate about making a real-time impact and want the opportunity to play an instrumental part in our growth story, we want you riding for our team!
Neuron Mobility is an equal opportunity employer. We are committed to making all employment decisions including recruitment, appointment and promotion decisions on the basis of business needs, individual qualifications, and merit.
The company prohibits discrimination and harassment of any kind. We are dedicated to the continued personal and professional growth of our employees. We protect all of our employees regardless of race, nationality, ethnicity, politics, sex, sexual orientation, gender identity, social origin, physical and mental disability, religion or belief, marital or domestic partnership status, family or parental status and any other status recognised and protected by the law and regulations of where we operate.
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