This is a great opportunity to join Sheppard Cycles – a market leader in the AU and NZ bicycle industry. In these markets Sheppard's represents many leading brands including Scott, Malvern Star, Avanti and Giro. In the role of Technical Services Officer you will report to the Technical Services Manager.
As the Technical Services Officer you will be primarily responsible for ….
Assembling, disassembling and repairing bikes
Ensuring ongoing open communication with the Customer Service & Sales Team
Maintaining positive relationships with our dealers and customers whilst ensuring that expectations are managed and met
As the Technical Services Officer your skills are diverse, you are an exceptional communicator and have a passion for providing exceptional product and service. You are a team player who is focused on delivering results and are a key interface between the business and its dealers and consumers. You will possess significant bike mechanical experience gained either as a race mechanic or in a workshop and have strong computer skills. If you are passionate about bikes and want to experience mixing work with your passion then apply for this role now. Position available due to internal promotion. Applicants must be eligible to work in Australia to apply for this role
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