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Store manager - Melbourne


Are you a passionate cyclist with a knack for leadership? Do you have the skills to steer a team towards success in the dynamic world of cycling retail? Bicycle Superstore wants you to join us as a Retail Store Manager!

Bicycle Superstore is one of Victoria’s premier Group of cycling stores with over 40 years’ experience, creating a hub for all cyclists, offering premium service, quality products and an unrivalled shopping experience. Bicycle Superstore has 5 great locations across Melbourne, and a central warehouse providing the best range and support for all stores, with a large potential for growth within the company.

Why Choose Bicycle Superstore?

  • Strong relationship with the Cycling Community

  • Unleash your leadership Potential

  • Great Opportunities for advancement within the company

  • Competitive Compensation Package

  • Employee Discounts on Top Cycling Brands

  • A Fun and Energetic Work Environment

Key Responsibilities

  • Lead by Example: As a Store Manager / Team Leader, you will be the driving force behind your team. Lead with passion, dedication, and an unwavering commitment to customer service.

  • Customer Service Excellence: Ensure a world-class shopping experience for every customer, fostering loyalty and trust.

  • Team Building: Recruit, train, and motivate a high-performing team of cycling enthusiasts who share your commitment to excellence.

  • Inventory Management: Keep the store well-stocked with the latest and greatest in cycling products. Monitor stock levels and ordering to meet customer demands.

  • Visual Merchandising: Create an inviting atmosphere in-store by showcasing products effectively, both in terms of layout and aesthetics.

  • Sales and Revenue Growth: Develop and execute sales strategies to meet and exceed targets. Identify opportunities for upselling and cross-selling.

  • Operational Excellence: Ensure smooth day-to-day operations, including opening and closing procedures, cash management, and compliance with company policies.

  • Safety and Compliance: Maintain a safe and clean store environment, adhering to all safety standards and legal requirements.

  • Customer Engagement: Connect with the local cycling community, hosting events and rides to foster engagement and brand loyalty.

  • Performance Metrics: Analyse key performance metrics to make data-driven decisions, continually improving store performance.

Qualifications

  • Proven leadership experience, preferably in retail or a similar customer-facing role.

  • Passion for cycling and a good understanding of bike products and accessories.

  • Strong communication and interpersonal skills.

  • Problem-solving ability and a customer-focused mindset.

  • Flexibility to work weekends and holidays.

  • Basic computer skills for inventory and sales tracking.

If you're ready to take your love for cycling to the next level and lead a team of like-minded individuals, Bicycle Superstore wants to hear from you! Join us on our mission to make cycling dreams a reality for our valued customers.

To apply, please send your resume and a cover letter to admin@bicyclesuperstore.com.au








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