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Snr Bicycle Mechanic - Melbourne


A bit about us

 

We founded Sparque with the aim of making access to high-quality ebikes for daily transport easier and the daily commute more enjoyable. 

 

Our customers access high-quality ebikes and ecargobikes through our unique All-Sorted E-bike Plan; pay for your new ebike directly from your pre-tax dollars, including a high-security lock, maintenance and repairs, insurance against damage and theft and roadside assistance. 

We are serious about helping people make the switch to an ebike for their and their family’s daily transport, so we also provide support through bike skills refresher training and route-finding help. As a team, we strive to make it as easy as possible for everyone to enjoy the benefits of an ebike in their life. 

In addition to our unique leasing service, Sparque is also an official reseller for a range of (European) ebike brands. We work with premium products we love and use ourselves, provide incredible service to our customers, and change the world by making it easier for people improve their commute through the power of the ebike. 

The team at Sparque are true ebike enthusiasts with philosophical commitment to building a greater cycling culture through a friendly, helpful customer experience. We pride ourselves on creating a positive, collaborative, and flexible work environment and giving each team member the support and space to develop themselves individually and grow with the business. Can you see yourself within that? Please get in touch!

 

What’s the opportunity?

 

We’re looking for a highly motivated and organised senior bicycle mechanic to join the team in our brand-new West Melbourne showroom and fully-equipped workshop. 

 

You’ll be working with advanced products and customers who expect and value great service, product knowledge and the ability to answer their questions. Are you mechanically minded with the ability to manage and organise work in a systematic and timely manner, balancing attention to detail with pragmatic problem-solving skills? Please read on!

As a senior mechanic at Sparque you will be responsible for:

  • Building new e-bikes and servicing e-bikes for our existing customers

  • Helping to manage the workshop, including ordering of spare parts and equipment

  • Handover of e-bikes and induction of customers

  • Stepping in to show customers our range of e-bikes during peak times

  • Managing service bookings and assisting customers with technical queries

We are looking for someone who:

  • Is an experienced bicycle mechanic; experience with ebikes is a pre but interest in ebikes is essential

  • Has the ability and motivation to learn new skills and keep up to date with technical developments

  • Can effectively problem-solve

  • Has great interpersonal and communication skills

  • Has a “can do” attitude and entrepreneurial spirit

  • Has a service-minded attitude

  • Enjoys working with a team to grow a business

  • Can work independently

  • Can organise their work systematically and in a timely manner

  • Is comfortable using a computer and (willing to learn to use) systems like Point-of-Sale, workshop management software and e-bike system diagnostics

  • Is available minimum 24hrs/week, with a preference for 32-38hrs/week.

If this sounds like you APPLY TODAY. Send an email to jobs@sparque.au or drop into our West Melbourne showroom to say hello (ask for Alistair or Evan). Please include a short cover letter with your motivation. 

 

What do we offer?

  • A positive work environment with an enthusiastic team in a fast-growing small business

  • Flexible work arrangements

  • Competitive remuneration (salary range indication $65,000-$75,000 for a full-time position depending on fit and experience).

  • A company ebike/ecargobike

  • Support for personal development

  • A great work location in West Melbourne, close to cafés, bars and shops

Sparque values the diversity of our team and our customers and encourages all qualified applicants to apply.

 

If this sounds like you, APPLY TODAY. Send an email to jobs@sparque.au or drop into our West Melbourne showroom to say hello. Please include a short cover letter with your motivation with your application.  

 

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