Brisbane Bicycle Service it is a busy high end bicycle store situated on Grange and we are seeking a highly experienced bicycle mechanic to join in our team.
Brisbane Bicycle Service is a new concept shop, that delivers exceptional customer and workshop service.
Here at BBS, our customer retention and satisfaction is what has shaped our stores ongoing success. We strongly believe in building great relationships with every current and potential customer.
We pride ourselves on perfection and deliver premium workshop service to all our customers bicycles and are seeking a superstar mechanic to continue maintaining our high level of excellence with in the industry.
Job role and responsibilities
Daily scheduled bike servicing of all brands and types of bicycles
Building of custom bikes
Maintain a clean, tidy and well organised workshop and wash bay
Prioritise daily scheduled jobs
Maintain workshop inventory levels
Process warranties
Interacting with customers in store, over the phone and via email
Maintain a clear level of communication between workshop, retail staff and customers
Skills and experience
-Minimum 3 years experienced as bicycle mechanic
-Experience with building and servicing top end Italian bicycles.
-Experience with custom, high end bike builds
-Excellent knowledge of Shimano Di2, Sram ETap, Hydraulic disc brakes & wheel building
-Must be clean, tidy and well organised
-Must be flexible and adaptable to change, have excellent problem solving skills and initiative when faced with problematic jobs
-Exceptional written and verbal communication skills (both over the phone and via email)
-Experience with inventory and stock control management within a workshop.
-Able to work independently, without supervision and in a teamed environment
-Passion for the industry is a must, along with attention to detail and ability to multi-task
-Hard working, energetic and self motivated
-Honest, reliable & punctual
-Excellent presentation
Must have full work rights; Australian citizen or permanent resident
Job benefits
-Working with high end products and brands that are world class
-Great working environment that is fun, friendly and upbeat
-Access to exceptional industry discounts on store products
-Ongoing career opportunities for the right applicant
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