Join the dynamic team at Wollongong Bike Hub as a full-time Sales Consultant. In this customer-facing role, you will be responsible for providing exceptional service and assisting customers with all their cycling needs, from finding the perfect bike to recommended accessories and customisations.
What you'll be doing
Providing friendly and knowledgeable customer service to both walk-in and online customers
Demonstrating and explaining product features to help customers make informed purchasing decisions
Processing Online sales orders accurately and effeciently
Assisting with in-store merchandising, inventory management and stock replenishment
Resolving customer inquiries and complaints in a professional and efficient manner
Participating in staff training to continuously develop your product knowledge and sales skills
Contributing to a positive and collaborative team environment
What we're looking for
Previous experience in a customer service or retail sales role, preferably within the cycling industry
Strong interpersonal and communication skills with the ability to engage with customers of all backgrounds
Passion for cycling and a strong understanding of bicycles, components and accessories
Excellent problem-solving skills and the ability to think quickly on your feet
Willingness to learn and upskill to stay up-to-date with the latest industry trends and products
Availability to work flexible hours, including weekends
What we offerAt Wollongong Bike Hub, we pride ourselves on our friendly, team focused work environment and offer generous staff discount on all products.
About usWollongong Bike Hub is a leading independent bicycle retailer located in the heart of Wollongong, NSW. We are passionate about cycling and dedicated to providing our customers with the best possible products and services. With over 40 years of experience in the industry, we have established a strong reputation for our expertise and commitment to customer satisfaction.
Apply now to join our team and be a part of the cycling revolution!
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