Main Duties and Responsibilities
Deliver excellent customer service.
Receiving stock.
Assisting in the overall financial performance of Giant Knox City.
Maintain a clean and safe workspace.
Stock merchandising.
Always be punctual for shifts wearing appropriate attire.
Well presented with an understanding of professionalism.
Other tasks assigned by the supervisor or manager.
The successful candidate will assist in a range of duties and will require you to fultil a range of tasks, including scheduling workshop bookings, answering the telephone, and importantly building relationships with our customers. As we are open 7 days per week, you may be required to work weekends and public holidays.
Skills and Experience
Experience:
Experience in a similar role within the Bicycle Industry would be an advantage, but not crucial.
Skills:
Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook).
Excellent verbal and written communication.
Organised and able to meet deadlines.
Performance Goals
Complete administration tasks on time.
Interact with clients, suppliers and other employees in a professional manner at all times.
Ensure shop is clean and presentable at all times.
Possess excellent interpersonal, oral, and written communication skills, including the ability to consult, negotiate, liaise and the ability to effectively represent the company.
Provide cycling specific advice and technical expertise with a strong emphasis on a positive customer experience.
Able to work both autonomously and operate effectively in a team, contributing positively to team operations and working relationships.
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