Happy Wheels is seeking an experienced Bicycle Mechanic with strong customer service skills to join our dynamic team in Sydney’s Inner-City/Eastern Suburbs. This role is for 4–5 days per week, offering the opportunity to work with premium brands such as Cervélo, Focus, Look, and Moots in a vibrant, high-performance workshop. If you’re passionate about bikes and take pride in delivering high-quality service, we want to hear from you!
Why join us?
At Happy Wheels, you'll enjoy:
Competitive remuneration based on your experience and skills;
Generous staff discounts on bikes and accessories;
A team that shares your passion for cycling, riding, and racing;
A well-equipped workshop.
Your role
As a key part of our team, you will:
Service, repair, and build bicycles to Happy Wheels' standards;
Assist with customer service and sales when needed;
Provide expert, friendly, and accurate advice to customers.
About you
We’re looking for someone who:
Has at least 3 years of experience as a bicycle mechanic;
Possesses strong mechanical skills and attention to detail;
Excels in problem-solving, thinking creatively to find effective mechanical solutions;
Maintains high standards of workmanship while being easygoing and team-oriented;
Takes pride in maintaining a clean and organized workspace;
Is adaptable and thrives in a collaborative environment;
Has a genuine passion for cycling and all things bike-related;
Delivers exceptional customer service with a friendly, professional approach;
Communicates clearly and effectively both verbally and in writing;
Is comfortable using computers for workshop tasks;
Is available to work Saturdays.
About Happy Wheels
At Happy Wheels, bikes are our passion. What started as a dedicated bike servicing business has grown into a thriving store offering premium bikes and expert service. Our workshop remains the beating heart of our business, where we provide high-quality service to cyclists of all levels.
How to apply
If this sounds like the perfect role for you, send us your resume and a cover letter explaining why you’d be a great fit for our team.
We look forward to hearing from you!
Employer questions
Your application will include the following questions:
Do you have experience in a sales role?
Do you have customer service experience?
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Bicycle Mechanic?
Do you have experience using point of sale (POS) software?
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