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Bike mechanic - Melbourne


A great opportunity exists for a Full Time Senior Bike Mechanic to bring their experience and make their mark in a well established bike shop in Melbourne's North.

Cycle House has been in operation now for 12 years and has a great community of cyclist and loyal customers. Leading brands such as Cervelo, Giant, Cannondale and Focus.

Under new ownership since October 2022 and with a heightened focus in building the service department of the shop. This is a great opportunity for someone to come in and shape the future of the business.

Extremely competitive salary on offer for the right candidate and will be based on what you can bring to the shop along with your experience.


Primary Purpose:

  • To effectively manage the servicing of all bike servicing and repair requirements within the shop

  • Manage workflow and allocate jobs accordingly

  • Ordering workshop necessities i.e, parts, accessories, and lubricants

  • Work in conjunction with team members to assess bikes coming in to shop for repair or service and provide relevant quote

  • Communicating with customers and parts suppliers

  • High end bike building including custom work

  • Assisting in processing warranties where needed

  • Drive a positive profile for the shop in the area of service

Required Skills & Experience

Qualifications:

  • Minimum of 3-5 years in similar role

  • Trade qualification also favorable

  • Current drivers license

Experience:

  • Previous retail experience as a bike mechanic (strong Road bike experience / focus)

  • Up to date with current bike technology - Electronic gearing, e-Bikes etc

  • Experience on shop floor in sales capacity a bonus

  • Dealing with suppliers and manufacturers

  • Preferably someone that rides one or all; Road, Gravel or Mountain bike

Skills:

  • Technical and product knowledge relating to trade

  • Ability to multitask and re-prioritise day to day tasks within a dynamic fast paced retail environment

  • Effective time management skills

  • Previous retail and/or sales experience a bonus

  • Ability to work autonomously

  • Problem solver if faced with challenges

Training:

  • Ongoing short courses to keep up to date with new technology

Equipment used:

  • Tools of the trade provided

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